a2b Tracking Solutions

Support

Technical support and education are deeply embedded in our corporate culture. When you speak with one of our hundreds of users, chances are you’ll hear raves about us. We recently received an overall rating of 93 out of a possible 100 on the Supplier Performance Ratings from Open Ratings, a Dun & Bradstreet partner company that analyzes trading partner performance. As one user put it, "Support like yours is almost unheard of."

Our company standard is to exceed your expectations. We have periodic company-wide meetings to ensure that the support you receive from A2B is accurate, timely and 100% professional. No matter what the issue, making complex processes simple is our job.

Support troubleshooting is available by phone or online. Our certified technicians can link directly to your workstation to solve a problem via remote access technology. When you register with our online User Community, resources such as software downloads, technical manuals and a searchable knowledge base are immediately accessible.

Support is available during regular business hours, 8:00a.m. - 8:00 p.m. EST.

Phone: (800) 733-7592 #4
E-mail: support@a2btracking.com